Inetum, a ServiceNow Elite Partner to improve your operations

ServiceNow Partnership

ServiceNow is a cloud-based platform designed to unify IT, business objectives, employees, customers, and data. It is more than just a tool – it is a catalyst for business transformation.

By automating manual tasks and leveraging AI-powered systems, ServiceNow helps companies enhance efficiency and streamline operations. With ServiceNow, businesses can focus on what truly matters - growth and innovation.

Our Services

Our comprehensive end-to-end offering includes six key areas of expertise where we have identified significant potential for impact.

ServiceNow

IT Operations Management - ITOM

Our specialists at Inetum will support you to modernize and gain full visibility of your IT infrastructure. ITOM helps you proactively identify and solve issues, define the root cause of accidents and minimize the users impact using AIOps and machine learning.

ServiceNow

IT Service Management - ITSM

Put your customers at the forefront of your efforts using IT as a service. With ITSM, you can benefit from increased productivity, lower costs, and improved end-user satisfaction by unifying the data of issues history, changes, user information, and AI-generated recommendations on a single platform.

ServiceNow

Customer Service Management - CSM

Gain your customers’ trust by providing reliable service across channels to rapidly and fully resolve clients’ common and complex problems and requests. With ServiceNow CMS, you can orchestrate all activities between customers, customer service, middle-office, back-office, IT, and operation teams.

ServiceNow

Service Portfolio Management - SPM

Our aim at Inetum is to help your organization focus on the right things to achieve greater results. Starting with setting key priorities, and creating specific goals and objectives, we will create a roadmap planning to keep all stakeholders informed on how the investments are adding value.

ServiceNow

DevOps

Our specialists at Inetum can assist you to simplify and scale your DevOps operations by automating processes and consolidating information with one solution. Bring your development and operation teams together and deliver innovation at a pace.

 

ServiceNow

Security Operations - SecOps

At Inetum, we understand the critical importance of prevention and rapid response to security incidents and vulnerabilities, and any delays may cause considerable losses to the business. With SecOps, you can quickly identify, prioritize, and respond to threats to mitigate risks.

What Makes Us Unique in ServiceNow Services

+10 years of experience
+450 Certified Consultants
Servicenow Elite Partner Consulting & Implementation
Servicenow Elite Partner Service Provider
Servicenow Elite Partner Resale
Servicenow Advanced Platform Partner Build
The only partner delivering services to ServiceNow R&D
Leading partner in 3rd party integrations for ServiceNow

Ready to move faster and easier?

Inetum is your trusted partner for transformation