Preamble

You are currently connected to the corporate website Inetum.com (hereafter the “Website”), which is the property of Inetum. “Inetum” refers to the company Inetum S.A.S. and its subsidiaries. The purpose of this Website is to present information about Inetum’s products, services, and corporate activities.

Access to and use of this Website are governed by the following Terms and Conditions. By using the Website, you acknowledge that you have read, understood, and agreed to all the provisions of these Terms and Conditions without limitation or reservation. If you do not agree with these terms, please do not use the Website.

Inetum reserves the right to modify these Terms and Conditions at any time, without prior notice. We recommend that you review the Terms and Conditions regularly. If changes are made, they will be effective as soon as they are posted on the Website. Your continued use of the Website after any modifications will constitute acceptance of the new Terms and Conditions.

1. Publications and Hosting (Legal Notice)

• Owner / Publisher: Inetum S.A.S., a French simplified joint-stock company (“société par actions simplifiée”) with a share capital of EUR 135,997,752.
• Registration: Registered with the Trade and Companies Register of Bobigny under number 385 365 713.
• VAT Number (EU): FR32 385365713.
• Head Office: 7 rue Touzet Gaillard, 93400 Saint-Ouen-sur-Seine, France.
• Telephone: +33 (0)1 44 04 50 00.
• Contact: Please use the contact form here
• Publishing Director: David Gendry.
• Hosting Provider: The Website is hosted by Inetum on its own infrastructure (contact details as above).

Specific local information: In Belgium, Inetum operates through its subsidiary Inetum Belgium NV/SA, registered at Antwerpsesteenweg 261 Box 2, 2800 Mechelen, Belgium (Enterprise number 0429.037.235, VAT BE 0429.037.235, RPR/RPM Antwerp, Mechelen Division). This information is provided to comply with Belgian legal disclosure requirements. However, the Inetum corporate Website is published and managed by Inetum S.A.S. (France) as identified above.

2. Website Access and Use

2.1 Free Access: Access to the public informational sections of the Website is provided free of charge. You are responsible for any telecommunication or Internet service costs (e.g. ISP or mobile data charges) incurred while accessing the Website.

2.2 User Obligations: By using this Website, you agree to comply with all applicable laws and regulations. Given the global nature of the Internet, you must also adhere to any mandatory rules of the country in which you reside or from which you access the Website. You undertake not to:

• Use the Website in any manner that is unlawful, fraudulent, or harms Inetum or any third party.
• Damage, alter, or disrupt the Website’s content, appearance, functionality, or security. In particular, you must not attempt to intrude into the Website’s systems, spread malicious software, or engage in any form of hacking or data extraction.
• Misappropriate the content of the Website (see Intellectual Property below) or use it beyond the scope of these Terms.

Please be aware that unauthorized access to or tampering with a computer system (including this Website) and intentional damage to data are criminal offenses in many jurisdictions. Inetum may report any suspected illegal conduct to the relevant law enforcement authorities and will cooperate with such authorities as required.

2.3 Security Measures: Inetum implements commercially reasonable measures to ensure the security and availability of this Website. However, no website is immune from vulnerabilities. By using the Website, you acknowledge that the Internet is not completely secure and accept the inherent security risks (such as data interception or the presence of viruses beyond Inetum’s control). It is your responsibility to use appropriate security software (e.g. antivirus, firewall) on your device.

2.4 Suspension or Termination: Inetum reserves the right, at its sole discretion, to suspend or terminate your access to the Website (or certain parts of it) if we believe you have violated these Terms and Conditions or if your use poses a security risk to the Website or other users. We may also take any legal action deemed necessary to address violations, including seeking damages and injunctive relief.

3. Chatbot Virtual Assistant

The Website may include an interactive chatbot or virtual assistant designed to provide you with information about Inetum and its services. By using the chatbot, you understand and agree to the following specific terms:

• Purpose: The chatbot is provided for your convenience to answer common questions and guide you to relevant information on our site. It uses automated processes to generate responses based on your input. AI Virtual Assistant Responses are for information purposes only and do not constitute professional advice, nor do they create any contractual agreement or legal obligation for Inetum.
• User Conduct with Chatbot: When interacting with the chatbot, you agree to be respectful and lawful. You must not input any unlawful, harmful, or abusive content. In particular, you should not use the AI Assistant to transmit any content that is defamatory, obscene, threatening, or that violates any third-party rights or applicable laws. You also agree not to deliberately trick or manipulate the AI Assistant into providing disallowed or sensitive information.
• No Sensitive Personal Data: We advise you not to submit any sensitive personal information (e.g. health details, payment card numbers, passwords) via the AI Assistant. While Inetum strives to protect all user data, the AI Assistant is intended for general informational queries, not for exchanging confidential data. Any personal data you do provide via the AI Assistant will be handled in accordance with our Privacy Policy (see Section 5 below).
• Quality of Information: Inetum aims to keep the chatbot’s knowledge base accurate and up-to-date. However, due to the nature of automated responses, the AI Assistant might occasionally produce incorrect or outdated information. Inetum does not guarantee the accuracy or completeness of the AI Assistant’s responses. If you need verified, official information, please consider contacting Inetum through official channels (e.g., the contact form) rather than relying solely on the chatbot.
• Liability for AI Assistant Use: Inetum shall not be liable for any actions you take or refrain from taking based on the information provided by the AI Assistant, except as stated in Section 7 (Guarantee and Liability) below. In particular, Inetum is not responsible for any misunderstanding or misinterpretation of the AI Assistant’s responses. If you encounter any response from the AI Assistant that appears to be inappropriate, irrelevant, or raises concerns, you can notify us via the contact form provided in Section 1 so we can improve the tool.

By interacting with the AI Assistant, you acknowledge these conditions. Inetum may record AI Assistant conversations for the purposes of improving the service and user experience. For more details on how we process data from the AI Assistant, please refer to our Privacy Policy.

4. Personal Data and Cookies

The use of this Website may involve the collection and processing of your personal data (for example, when you fill out a contact form or interact with our AI Assistant), as well as the use of cookies or similar tracking technologies on your device. You can find more information about how we process your personal data and use cookies here:

Privacy Policy: Click here to visit Privacy Policy.
Cookie Policy: Click here to visit Cookie Policy.

By using the Website, you confirm that you have read and understood our Privacy Policy and Cookie Policy. These policies are accessible at any time via the Website. They form an integral part of the Terms and Conditions of Use. However, they may be updated independently from time to time to reflect changes in law or our data practices — please review them periodically.

5. Intellectual Property

5.1 Ownership of Content: Inetum is the sole and exclusive owner of all intellectual property rights in and to the Website and its content, or, where applicable, Inetum has obtained the necessary permissions to use the content on the Website. The Website and its contents are protected by intellectual property laws (notably copyright, database rights, design rights, trademarks, etc.) in France and internationally.

The elements that constitute the Website — including, but not limited to, all text, articles, graphics, logos, images, photographs, designs, illustrations, audio clips, video clips, software, databases, and the overall structure and presentation of the Website — are the property of Inetum or of third parties that have authorized Inetum to use and display such materials on the Website. All rights are reserved.

5.2 Permitted Use of Content: Accessing and viewing the Website does not grant you any license or right to use any of its contents beyond the following limited authorization: Inetum grants you a personal, non-exclusive, non-transferable and revocable right to access and view the Website and its content for your own private, non-commercial use, in accordance with these Terms and Conditions. This permission is subject to the following conditions:

• You may print or download content from the Website solely for personal, informational, and non-commercial purposes. Any printouts or downloads must preserve all proprietary notices (e.g., copyright or trademark legends) as they appear on the Website.
• You must not modify any copies of any materials printed or downloaded, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.

5.3 Prohibited Uses (Intellectual Property): Except as expressly allowed in Section 5.2 above or by mandatory law (such as for the purpose of quotation or review, where applicable), you must not, in any form or by any means:

• Reproduce, represent, distribute, publish, broadcast, publicly perform, rent, adapt, translate, modify, compile, decompile, disassemble, reverse engineer, or create derivative works from any part of the Website or its content without prior written permission from Inetum (or from the respective rights holders for content not owned by Inetum).
• Use any content from the Website for commercial or marketing purposes without authorization. In particular, you are not permitted to download or copy substantial parts of the Website (e.g., through data mining, robots, or scraping) for use in another website, application, or database.
• Remove or obscure any copyright, trademark, or other proprietary notices contained in the Website content.

Any use of the Website content outside the scope of the limited permission set out in these Terms constitutes an infringement of Inetum’s rights and/or the rights of third-party licensors, which may expose you to legal action, including civil and criminal penalties.

5.4 Trademarks: The trademarks, trade names, service marks, logos, and slogans (collectively, “Marks”) displayed on the Website are Marks of Inetum, its affiliates, or third parties. For example, “Inetum”, “Gfi”, “New Challenges, New Ideas”, “Coborg”, and the names of Inetum’s products or services are trademarks of Inetum or its subsidiaries. Unless otherwise indicated, Inetum also either owns or is licensed to use all other Marks appearing on the Website.

Nothing in these Terms or on the Website should be construed as granting, by implication or otherwise, any license or right to use any Mark displayed on the Website without the prior written permission of Inetum or the respective owner. Any unauthorized use of the Marks or any other content of the Website is strictly prohibited. In particular, you shall not use Inetum’s Marks in any way that could cause confusion among customers or in any manner that disparages or discredits Inetum.

5.5 Reporting IP Infringements: Inetum respects the intellectual property rights of others and expects users to do the same. If you believe that any content on the Website infringes your copyright or other intellectual property rights, you are encouraged to notify Inetum with sufficient detail so that we can investigate the matter and, if necessary, remove or disable access to the infringing content. Please send any such notifications to the contact form listed in Section 1, with the subject line “IP Infringement Notice”. Include your contact information and evidence of your rights/ownership for our review. Inetum will respond to legitimate notices in accordance with applicable law.

6. Hyperlinks and Third-Party Content

6.1 Outbound Links: The Website may contain hyperlinks or references to external third-party websites or resources. These links are provided for informational purposes and convenience of the user, and do not imply any endorsement, sponsorship, or recommendation by Inetum of the third-party sites, their content, or their owners. Inetum has no control over the content or resources of linked external websites. Therefore:

• Inetum does not guarantee the accuracy, relevance, timeliness, or completeness of information on external websites.
• Inetum assumes no responsibility or liability for any content, advertising, products, services, or other materials available on or through any third-party sites or resources, which remain the sole responsibility of the respective third-party operators.

You access and use any third-party websites at your own risk. It is your responsibility to read and comply with the terms and conditions of use and privacy policies of any third-party sites that you visit.

6.2 Inbound Links: If you operate a website and wish to create a hyperlink to the Inetum Website, you must obtain prior written permission from Inetum. To request permission, please contact us at the contact form provided in Section 1 with details of the URL of your website and the contemplated linking arrangement. Inetum reserves the right to refuse permission or to revoke any consent to link to the Website at any time if a link is found to be unacceptable due to the context in which it is used or for any other reason.

Even if Inetum grants you permission to create a link: (a) it does not mean that Inetum endorses you, your website, or your services; (b) you may not present the link to the Website in a manner that suggests any form of association, approval, or sponsorship on the part of Inetum without our express written consent; and (c) you must remove any link to our Website immediately upon our request.

6.3 Third-Party Content Integration: The Website might incorporate content provided by third parties (for example, a news feed, social media plugins, or videos hosted on external platforms). Inetum is not responsible for such third-party content and provides it “as is” for your convenience. The providers of such content are solely responsible for ensuring it is lawful and accurate. If you have concerns about any third-party content on our Website, please inform us and we will consider appropriate action (including removal of content if warranted).

7. Guarantee and Liability

7.1 Information Provided “As-Is”: Inetum endeavors to keep the Website information accurate, up-to-date, and reliable. However, all information and materials on this Website are provided on an “as is” and “as available” basis. Inetum makes no express or implied warranties or representations regarding the content or availability of the Website. Specifically, Inetum does not guarantee that:

• The information on the Website is exhaustive, error-free, or up-to-date in all circumstances. While we strive to correct any errors or omissions that are brought to our attention, Inetum cannot guarantee the accuracy or completeness of all content at all times.
• The Website will be accessible without interruption or available at any particular time or location. Inetum may temporarily suspend access to the Website for maintenance, updates, or technical improvements. Unplanned outages may also occur.
• The Website will be free from vulnerabilities, viruses, malware, or other harmful components introduced by third parties. (Users are advised to use their own security protections, as noted in Section 2.3.)

Except for any guarantees which cannot be lawfully excluded, Inetum disclaims all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent permitted by law. The only binding guarantees or warranties you have regarding the Website or its content are those that are provided by mandatory statutory laws that apply to Inetum in the context of these Terms.

7.2 Not an Offer or Professional Advice: The content of this Website is provided for general information purposes only. Nothing on the Website constitutes a contractual offer to a user, a definitive advice, or a professional consultancy service. In particular:

• Product and Service Descriptions: The descriptions of products or services that Inetum provides (or may provide) are for informational purposes. They do not themselves create an agreement or an offer to contract. Any actual provision of services by Inetum would be subject to separate terms and negotiated contracts.
• Financial Information: Any financial data (such as press releases on revenue, forecasts, or results) is provided as a courtesy for stakeholders and should not be solely relied upon for investment or other financial decisions. Forward-looking statements, if any, reflect our expectations at the time of publication and may change. Inetum is not obligated to update or correct forward-looking information in the absence of a legal requirement to do so.

7.3 Limitation of Liability: To the fullest extent permitted by applicable law, Inetum shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, or any other damages whatsoever, arising out of or in connection with your access to, use of, or inability to use this Website or its content. This exclusion of liability applies, without limitation, to any damages or losses including:

• Loss of data, loss of business, loss of revenue, loss of profit, loss of opportunity, business interruption, or loss of goodwill.
• Any errors, mistakes, or inaccuracies in the content of the Website.
• Any unauthorized access to or use of our servers and/or any personal data stored therein.
• Any interruption or cessation of transmission to or from the Website.
• Any bugs, viruses, trojan horses, or other harmful code that may be transmitted to or through our Website by third parties.
• Any content or conduct of any third party on the Website (including but not limited to users, advertisers, or linked websites).

These exclusions apply regardless of the legal theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if Inetum has been advised of the possibility of such damages.

7.4 No Liability for User Conduct: You are solely responsible for any consequences arising from your breach of these Terms and Conditions. Inetum cannot be held liable for any misuse of the Website by a user or for content that you or any other user may transmit or upload to the Website (if such functionality exists, e.g., via forms or the chatbot). However, if Inetum is informed of a user’s violation of these Terms or any illegal content or usage, Inetum reserves the right to take appropriate action (as described in Section 2.4), including removing content, terminating accounts or access, and possibly reporting the matter to relevant authorities.

8. Applicable Law and Jurisdiction

8.1 Governing Law: These Terms and Conditions of Use and any dispute or claim arising out of or in connection with the Website (including any non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of France, with the exception of its conflict-of-laws rules. Inetum is an entity headquartered in France, and the choice of French law provides a consistent legal framework for these Terms.

8.2 Jurisdiction: Except where prohibited by applicable law, any dispute, controversy, or claim arising out of or relating to the use of this Website or the interpretation or execution of these Terms and Conditions will be subject to the exclusive jurisdiction of the competent courts within the jurisdiction of the Commercial Court of Bobigny, France (to which Inetum’s registered office is attached).

8.3 International Use: This Website is controlled and operated by Inetum from France, but it is accessible worldwide. Inetum makes no representation that the content of the Website is appropriate or available in all locations. Users who choose to access the Website from outside France do so on their own initiative and are responsible for compliance with any local laws. You may not use or export any content of the Website in violation of any applicable export or sanctions laws and regulations.

8.4 Language of the Terms: These Terms and Conditions are originally drawn up in English. Translations may be provided for convenience (for example, French, Spanish, or Dutch versions may be available on the Website). In case of any discrepancy or ambiguity between the English text and any translated version, the English version shall prevail (to the extent permitted by law). However, nothing in this provision shall prejudice any rights you may have under mandatory law in your country to have the Terms in a certain language or to rely on a translated version of the Terms.

If you have any questions about these Terms or any issues with the Website, please contact Inetum at the contact form available here. 
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