COOKIE POLICY

Last updated: December 15th, 2025

Introduction

This Cookies Policy explains how Inetum uses cookies and similar technologies on its digital assets (websites, mobile applications, etc.). This policy also covers similar technologies such as local storage, SDKs, pixels, and device identifiers.

What Are Cookies?

Cookies are small text files stored on your device that allow us to recognize your browser, remember your preferences, and improve your experience. 

• Why Do We Use Cookies?

We use cookies to:

  • Recognize you when you return to our site.
  • Save your preferences (e.g., language, font size).
  • Improve our services and fix issues.
  • Keep your data secure.
  • Show relevant content and ads.
  • Measure performance and usage.

What Types of Cookies Do We Use?

By Origin:

  • First-party cookies: Set by Inetum.
  • Third-party cookies: Set by approved partners (e.g., analytics providers, social media platforms).

By Purpose:

  • Technical Cookies: Enable basic functionalities such as page navigation, access to secure areas, and proper operation of services (e.g., login sessions).
  • Preference or Personalization Cookies: Store user preferences like language, font size, or layout settings to tailor the experience to individual users.
  • Analysis or Measurement Cookies: Track and analyze user behavior across the website or app, including visit counts, time spent, and interaction with content. These cookies also help measure the effectiveness of advertising campaigns.
  • Behavioral Advertising Cookies: Collect data on browsing habits through continuous observation to deliver targeted ads via banners or similar formats. These ads are shown only online, without other contact mechanisms.
  • Profiling Cookies: Create user profiles by combining browsing data with other personal information provided (e.g., through contact form webpage). This allows for deeper personalization and segmentation of content and services.

Below is a detailed list of cookies we use:

Cookie NamePurposeTypeUsageRetention PeriodProvider
_pk_idStores a unique visitor ID.CookieFirst-party website analytics30 daysMatomo
_pk_sesSession cookie temporarily stores data for the visit.CookieFirst-party website analytics30 daysMatomo
_pk_refStores attribution information (the referrer that brought the visitor to the website).CookieFirst-party website analytics30 daysMatomo
matomo_sessidA nonce to help prevent CSRF security issues when using the opt-out feature.Strictly necessary or essential cookieSecurity feature30 daysMatomo
mtm_consent_removedIndicates that a visitor opted out of Matomo tracking.Strictly necessary or essential cookieOpt-out management30 daysMatomo
mtm_cookie_consentRecords the visitor’s consents to Matomo tracking.Strictly necessary or essential cookieConsent management30 daysMatomo
_pk_hsrSession cookie temporarily stores Heatmap session data when using the Matomo Heatmap feature.CookieFirst-party website analytics (Heatmaps feature)30 daysMatomo
_pk_idIf enabled, this cookie assigns the same ID to a visitor navigating across all your domains and subdomains, so Matomo can recognise users across devices and sessions. It is only used when enabling third party cookies in Matomo’s config file.CookieOptional third-party cookie (not enabled by default)30 daysMatomo

 

Analytics Tool: Matomo

We use Matomo, a privacy-friendly analytics platform hosted on our own servers. Matomo does not share data with third parties and respects user privacy by:

  • Anonymizing IP addresses.
  • Honoring Do Not Track settings.
  • Allowing opt-out from tracking.

For more information, visit https://matomo.org/. 

Third-Party Cookies

Approved partners may use cookies to:

  • Deliver relevant ads.
  • Measure ad performance.
  • Provide services on our behalf.

We do not share information that directly identifies you (e.g., name, email) with advertisers. Partners may use pseudonymized data to improve ad relevance.

Interest-Based Advertising

Interest-based ads are tailored to your preferences using data such as:

  • Pages visited.
  • Content interacted with.
  • Device and browser information.

You can opt out of interest-based ads. If you do, you will still see ads, but they won’t be personalized.

Cookie Retention Period

Cookies are retained for a maximum of 1 year, unless you delete them earlier.

Managing Your Cookies

You can manage cookies via your browser settings:

  • Block new cookies.
  • Receive alerts when cookies are set.
  • Delete existing cookies.

Note: Blocking all cookies may affect site functionality.

Browser-specific instructions:

  • https://support.google.com/accounts/answer/61416?hl=en&co=GENIE.Platform%3DDesktop
  • https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
  • https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
  • https://support.apple.com/es-es/guide/safari/sfri11471/mac
  • https://support.apple.com/en-us/105082
  • https://support.google.com/chrome/answer/95426 

Updates to This Policy

We may update this policy to reflect legal changes or improvements. Significant changes will be communicated via a notice on our digital assets.

More Information

For details on how we process personal data, please refer to our Privacy Policy: https://engage.inetum.com/privacy_policy. 

Let's move forward, together.